Support

Support for ScanRebel

Questions, bugs, and product ideas all land in one place.

Contact

Email Support

For account questions, access issues, or anything that doesn't fit another form — email us directly.

Bugs

Report a Bug

Something broken, incorrect, or not working as expected? Submit a report with steps to reproduce and we'll investigate fast.

Open Bug Form

Ideas

Suggest a Feature

Have an idea for something ScanRebel should do? Tell us what you want and why it matters to shoppers.

Open Suggestion Form

Common questions

How do I submit a grocery price?

Open the web app, scan a barcode or search for the product, then enter the shelf price and location before submitting.

Why do prices vary by region or store?

Grocery prices differ based on chain, local promotions, inventory, and regional strategies. ScanRebel makes those differences visible and searchable.

How often is price data updated?

Price data updates in real time as community submissions come in. Freshness depends on how much recent activity exists for a specific product and region.

How do I flag an incorrect submission?

Use the bug report form above and include the product, the incorrect detail, and the location so it can be reviewed quickly.

Is ScanRebel free to use?

Yes. ScanRebel is free. There are no subscriptions, no paywalls, and no ads. The goal is transparency, not monetization.