Support

Support for ScanRebel

Beta access, questions, bugs, and product ideas all land in one place.

Beta Access

Join the mobile beta

Android testers need to sign up with the same email as their Google Play account. Approval may take up to 24 hours, and we'll send a confirmation email when access is active. iPhone users can install immediately through TestFlight.

Contact

Email Support

For beta access, account questions, or anything that doesn't fit another form, email us directly.

hello@scanrebel.app

Bugs

Report a Bug

Something broken, incorrect, or not working as expected in the beta? Submit steps to reproduce and we'll investigate fast.

Open Bug Form

Ideas

Suggest a Feature

Have an idea for something ScanRebel should do before launch? Tell us what you want and why it matters to shoppers.

Open Suggestion Form

Common questions

How do I join the beta?

For Android, sign up first with the same email as your Google Play account. Approval may take up to 24 hours; we'll email you when access is active, and then the Play Store beta link will work. iPhone users can open the TestFlight invite directly.

Where is ScanRebel available?

ScanRebel started in Toronto and Ontario, where coverage is strongest today. The beta supports Canada and the US, with plans to expand globally as the shopper network grows.

How do I submit a price?

In the beta app, scan a barcode or search for the product, then enter the shelf price and location before submitting.

Why do prices vary by region or store?

Prices differ based on chain, local promotions, inventory, and regional strategies. ScanRebel makes those differences visible and searchable.

How often is price data updated?

Price data updates in real time as community submissions come in. Freshness depends on how much recent activity exists for a specific product and region.

How do I flag an incorrect submission?

Use the bug report form above and include the product, the incorrect detail, and the location so it can be reviewed quickly.

Is ScanRebel free to use?

Yes. ScanRebel is free. There are no subscriptions or paywalls. Some versions may include ads to help support the service.